Not a great time to be shopping with Loot

Loot has always been slower than their competitors but the lack of communication about the state of your order is now terrible.

It is not seemly to advertise things to be business as usual if you are not able to deliver on that. I see tons and tons of complaints saying the same thing. No communication, no customer service, no way to get any answers.

I understand we are dealing with unprecedented times but other online retailers are managing to do something.

Yuppiechef warns of delays to orders upfront, does Loot? "No everything is fine, check out our latest deals". They won't fulfil their own promises, and they won't give any update or allow you to get any clarity.

Takealot has removed all but standard delivery as they cannot provide premium delivery options in times like this, does loot? "No, everything is fine". They'll just take your money and leave you high and dry.