TM
Terence M
1 reviews | Active since Mar 2009
20 Nov 2015, 18:45
No stock - but website says there is stock
Its quite annoying to finally find Fallout 4 in stock, with 24 hour delivery, only to receive an email the next day stating \Latest expected dispatch date: 08 Dec 2015".<br> <br> Why don't you know what stock you have? :("""
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Loot.co.za's replyOfficial
23 Nov 2015, 11:43Hello tman69,
We are sorry to hear of your disappointment.
However while the Xbox 1 and PS4 versions of Fallout 4 were showing as available in 24 hours, we can confirm that the PC version of Fallout 4 was not displayed as available in 24 hours at any point in the week before your order was placed, as our initial allocation of the PC version sold out almost immediately after the release date of the 10th November. We can confirm that, at the time the order was placed on the site, we displayed a dispatch time of 7 - 13 working days based on the usual lead time of the supplier we were awaiting stock from.
We received our next stock shipment late on Friday and now do have this game available for 24 hour dispatch. We will reserve a copy for you for 1 week in case you would like to place a new order for this game.
Kind regards,
Beryl Jearey.
Loot.co.za Customer Services Manager
We are sorry to hear of your disappointment.
However while the Xbox 1 and PS4 versions of Fallout 4 were showing as available in 24 hours, we can confirm that the PC version of Fallout 4 was not displayed as available in 24 hours at any point in the week before your order was placed, as our initial allocation of the PC version sold out almost immediately after the release date of the 10th November. We can confirm that, at the time the order was placed on the site, we displayed a dispatch time of 7 - 13 working days based on the usual lead time of the supplier we were awaiting stock from.
We received our next stock shipment late on Friday and now do have this game available for 24 hour dispatch. We will reserve a copy for you for 1 week in case you would like to place a new order for this game.
Kind regards,
Beryl Jearey.
Loot.co.za Customer Services Manager
Loot.co.za's reply23 Nov 2015, 11:43
Official
Hello tman69,
We are sorry to hear of your disappointment.
However while the Xbox 1 and PS4 versions of Fallout 4 were showing as available in 24 hours, we can confirm that the PC version of Fallout 4 was not displayed as available in 24 hours at any point in the week before your order was placed, as our initial allocation of the PC version sold out almost immediately after the release date of the 10th November. We can confirm that, at the time the order was placed on the site, we displayed a dispatch time of 7 - 13 working days based on the usual lead time of the supplier we were awaiting stock from.
We received our next stock shipment late on Friday and now do have this game available for 24 hour dispatch. We will reserve a copy for you for 1 week in case you would like to place a new order for this game.
Kind regards,
Beryl Jearey.
Loot.co.za Customer Services Manager
We are sorry to hear of your disappointment.
However while the Xbox 1 and PS4 versions of Fallout 4 were showing as available in 24 hours, we can confirm that the PC version of Fallout 4 was not displayed as available in 24 hours at any point in the week before your order was placed, as our initial allocation of the PC version sold out almost immediately after the release date of the 10th November. We can confirm that, at the time the order was placed on the site, we displayed a dispatch time of 7 - 13 working days based on the usual lead time of the supplier we were awaiting stock from.
We received our next stock shipment late on Friday and now do have this game available for 24 hour dispatch. We will reserve a copy for you for 1 week in case you would like to place a new order for this game.
Kind regards,
Beryl Jearey.
Loot.co.za Customer Services Manager