NO DELIVERY AND CONSTANT DELAYS

<p>I cannot believe the lack of communication that I have received from Loot.co.za. Their chosen delivery service - Fedex - is just as useless, and for which delivery that I am actually paying for I expected much better service. With my contact details, being my cell number, clearly given on my profile, and i expect, to be printed on the waybill label, and given several times via email, I still find myself awaiting delivery almost 2 weeks later, as no one is capable of picking up a phone and calling me when a problem arises. First of all, delivery has been attempted several times before 8AM in the morning. I gave my work address, who exactly do they expect to be there to sign for a parcel at 7:15 in the morning? With no follow up attempt made later on in the day, just constant failed attempts. The definition of insanity is doing the same thing over and over and expecting a different result, seems Fedex fits to the definition of insanity then... This is the 2nd time I have purchased goods from Loot.co.za and it is also the 2nd time I have had endless issues. The first time being the same problem with the address being incorrect being 43 and NOT 42, there are no even numbers on the street, unfortunately this was not corrected by Loot.co.za on the first delivery and is now reoccuring once again. Empty promises are made for delivery on a daily basis, where I am at the point now where all i want is a credit note issued and my money refunded. This pathetic service is not worth the effort.</p>