Missing order

I placed an order on 30 June 2020. On 2nd July 2020 I changed the address via email as per Loots lockdown protocol as I'm now working from home and received an email of acknowledgement from Loot.

I sent the change of address again to make sure it was received after I noticed the delivery was in progress.

The website indicates the order was been delivered on 10 July 2020 but I have not received it.