MISLEADING INFORMATION!

During lockdown, 14 April, placed an order and paid in full (JSXR-270-B330). On the website there was a panel stating "FREE COURIER DELIVERY". Assuming it was going to be delivered by courier I supp**** my residential address for when it was eventually allowed under the regulations. The parcel was eventually dispatched on 17 June. I received a tracking number which it transpired was a post office number. Now it's at a post office I have to take public transport to reach and under the present conditions I DON'T DO public transport! If I had known it was going to be posted I would have supp**** my Cape Town box number like I have always done in the past – it’s about a 10 minute walk from where I live. This means the parcel will not be collected and from what I have heard the post office does NOT return uncollected parcels! Meaning this is a total write-off for me! I sent an email on the 24th June and received a message I would receive a response within 72 hours – NO RESPONSE! I also posted to their Facebook page – same result!