Micky Mouse Company with Micky Mouse Service

I placed an order for three items on 20 November, 2019. Delivery was promised by 9 December, 2019. My Reference ... PNNF-252-B360 . About 2 December, I was notified that Item 3 was out of stock with the supplier and that it was on back order. I called them on 6 December and advised that all the items on my order reflected as "On Order". I asked for delivery date, The lady behind the handset could not advise and had no clue as to when the booking would be finalized and delivery would take place. After this conversation, I received an email advising that "Item 3" would be delivered on 12 December (But, this was on backorder?) I waited for delivery and called loot and was advised that this was in transit and it had been shipped. I ws told to call Dawn WIng Couriers. I called Dawn Wing and they advised that the item was on their vehicle ... it will be in George (Western Cape) by the weekend and will be delivered on Tuesday 17 December. Cutting it fine for a Christmas present, I accepted this but I was shocked when I tracked the parcel on Dawn Wing web site and I discovered that it was being delivered to Johannesburg. The address clearly read "George, Western Cape". Well ... I eventually communicated with an equally disorganized company, Dawn Wing ... and I managed to go and collect my parcel. I did not let them deliver it. The local guy was helpful but, my, what frustration. I still have two items on order with loot.co.za. I paid for these on 20 November. Hopefully they will deliver these by Christmas 2020. The sad thing is that we all try and support a local company instead of TakeAlot and such companies and, when we do, they mess us around. International companies are at least reliavle and the only common thing that loot.co.za has with them is that they are "Mickey Mouse". Loot.co.za ... you will never see me again. I have published this on hellopeter and also on a "Report Bad Service" on Facebook.