Mecer inverter return & money lost

8 December Loot received faulty inverter for replacement. Supposed to take 3-5 working days for assessment. Today 19 January no news, no response to several phone enquiries or E-mails, despite promises to call back. Their statement that “Customer service to the highest standard is their main priority” is not true. They couldn’t care less. Beware people. A lesson hard learnt, not to trust them or keep to their word. A shockingly expensive lesson, having lost R8k, I’ll afforded by a pensioner, leaving us quite literally in the dark. I’ll never buy from them again. So very disappointed.