1 reviews | Active since Dec 2018
LOOT.CO.ZA THIEVING & UNCARING - WORST SERVICE EVER AMONGST E-COMMERCE SERVICE PROVIDERS
I see the company does not even BOTHER logging into Hello Peter to respond to Customer complaints, & I ALSO see my complaint is IDENTICAL to several already here. I ordered 19th of May (almost an entire month ago) & although I was told delivery should be around 8th of June - I am STILL WAITING. I have mailed twice, got some fancy 'support ticket number' as a reply, but NO RESPONSE...NO CONTACT...Nothing!! PATHETIC! One would think with the economy completely on its KNEES currently, that people would take PRIDE IN THEIR company, and try and STRIVE TO deliver the highest degree of Customer Service. THEY TOOK MY MONEY IN A HEARTBEAT... after a SECOND MAIL, to which I still received NO RESPONSE, I noticed my order had to moved to "SHIPPED" on 12 June (Friday) WITH A FEDEX tracking number. The email indicated that Fedex deliver within ONE working day. WELL, THAT TRACKING NUMBER DOES NOT EXIST! I was sure at the time that I received the "SHIPPED" status mail, that it was BOGUS, & purely just to shut me up... well it worked ....for now. But I INTEND MAKING A LOT MORE NOISE UNTIL I GET MY STUFF, OR A REFUND! WHAT A BUNCH OF UNCARING DISHONEST PEOPLE THAT WORK (OR CLEARLY DONT WORK) AT THIS LOOT PLACE!! I WILL NEVER BUY FROM THEM AGAIN!
