1 reviews | Active since Jan 2019
Loot.co.za is definitely one to give a miss
Never had a worst experience than this. The loot website does offer products which are cheaper than others. On 4th January 2019, i ordered 6 text books for about Rand 7K, as the loot.co.za had all the books I required for my sons university were "available". The delivery of the order was scheduled for the 23rd of January 2019. As there was no information from loot till 24th January, i called the customer care and was shocked to be informed that as one of the books was out of stock, and they are holding the entire shipment. I requested them the ship the available 5 books and requested to inform me when the last book will be available, so that i can make a call whether to cancel the order and buy from a book shop before the university starts. I was shocked next day to see that only one of the books was ready for collection out of the 5, as loot.co.za made a mess of the partial packing. I have been promised that they will "reorder" the partial shipping with the rest of the books, which is yet to be seen. There is still no information about when the last book (which was on stock) will be available. This is an online platform to avoid at all cost, if you do not want to be disappointed. They promise items which are not on stock as on stock, and has pathetic communication to follow-up.
