Loot.co.za - Closed Their Doors?

I placed an order 18 days ago and they partially cancelled computer items, RAM modules, which are needed as a set, so useless as only one item due to needing to match. The rest of the items are still on order with no updates. I have emailed and tried to call them however when calling you are told they will only reply to emails (which they ignore).

I have also asked for a refund to no avail.

Judging from the mass of 1-star reviews over the last few days and zero reply from Loot.co.za themselves; it is a reasonable to that they have taken peoples money and ran. Is there anyone who knows what is needed or who can assist all of the recent reviewers complaints? Does this fall under the purview of the Consumer Goods and Services Ombud (CGSO)?