Loot unable to sort our refund due to me

On 8 January 2021 I place an order on Loot.co.za. Approximately 2 weeks later I was informed Loot has cancelled the order as the item could not be sourced and I was refunded by means of a credit into my Loot account. As Loot did not have any other graphics card suitable I requested a refund into my bank account. Due to the fact that I paid with Vouchers bought from Momentum Multiply the refund had to be approved by Momentum. So far I have been refunded R2,286,90 of the total amount of R3,969.80 owed to me with no indication of when I can expect the balance. All of this was caused by Loot being unable to provide the item I ordered. I will think very carefully before ever ordering from Loot again.