Loot service non-existent.

I'm still waiting for delivery from Loot. It's been 25 working days now. The Item causing a problem is 5 to 7 working days delivery time. It's misleading advertising. They don't answer the phone. When I email them, they don't reply. O/N TKSY-279-B220 I'm starting to think delivery will never take place. It's 5 weeks late now. They won't speak to me so I have to speak to someone.