Loot is not worth the hassles

Peeved off is an understatement!! Returned an item on the 5th of December due to the incorrect size being sent..twice I have asked for feedback...today I call to be told they will escalate as the agent dealing with it is in isolation ( do you only have 1 agent!!!) I asked on call to receive feedback before end of business today or do an IMMEDIATE REFUND TO MY CARD..4 mins after my call I get a mail to say "the item is not available, we have refunded you with a credit" do you think I want to spend my money with you, after the past few incidents caused by YOUR STAFF??? Why should the customer wait 5 days? You are fast enough to take there money and earn interest by holding it...bs!! I will be withdrawing any future business by myself, family and friends from your company with immediate effect I'd rather pay double the price at a store that values it's customer

Remember your customers are your business!

May your CEO see this

Good riddance!