1 reviews | Active since Jun 2011
Loot is good, brilliant & a pleasure to deal with
Wow, I cannot express my gratitude enough for [URL Removed] What an awesome online store & a real pleasure to deal with them. On Saturday I could not phone them as their office hours are only Mon - Fri, so I reverted to Facebook and asked them a question on their page. I received a reply within minutes. Today, when my parcel was delivered, I noticed a pricing error whereby they undercharged me and I notified them about this. They said that I dont have to worry about this and I can keep the item that I purchased as a token of their gratitude. This really means a lot to me and a perfect example for other online stores to follow. In the past, I have notified another online retailer about a pricing error, after the item was delivered, and they simply just sent their couriers to fetch the item from me which was very upsetting, but Loot, all I can say is WOW, WOW, WOW, well done guys. You have just made me make you my new favorite online store. Well done guys, keep up the fantastic work!
Thank you for notifying us about the pricing error.
You saved us a great hassle!
It is us who cannot express our gratitude enough.
Thank you.
Kind regards,
Denver.
Thank you for notifying us about the pricing error.
You saved us a great hassle!
It is us who cannot express our gratitude enough.
Thank you.
Kind regards,
Denver.
