loot has no idea how to monitor the delivery of your order = it a mess and the head women has no idea

Booked a docking station on the 11/10/2022 Ref : CXTN-383-B520 Waiting for 2 weeks and checked the status - status was on hold as they thought there was a mistake on the delivery address . funny but that address has never caused any query on previous deliveries, It is the standard delivery address on my profile. Was advised on Monday the 24/10 that they will now escalate it and deliver by wednesday. 26/10 Daily phone calls and all they send you is a ticket and say they are escalating The manage of loot does not bother to call it clients and i have request almost 7 times . The poor call center guy has sent her endless what app messages to call me , but she just does not bother . I WILL NEVER USE LOOT AGAIN AS THEY ARE NOT ABLE TO GIVE ANY STATUS OF YOUR ORER AND STILL TO DATE 17H00 ONTHE 27/10 I HAVE NO CLUE WHERE THE DOCKING STATION IS . , AND WHEN I WILL RECEIVE IT THE MANAGER ALSO HAS NO CLUE ABOUT CLIENT SERVICE . I AM S ITTING WITH 10 TICKETS AND NOT ONE TICKET HAS BEEN RESOLVED - ITS A JOKE