Loot has alot to learn from Takealot ito customer service

<p>Before I purchased a laptop from Loot.co.za, I contacted customer service and asked that should I order the laptop online on the 14th Jan would it arrive before the 17th Jan. Customer service confirmed that this would be the case and I went ahead and happily paid on the 14th. On the morning of the 15th I contacted customer service again. this time the supervisor indicated that someone would call me to tell me the exact date when delivery will take place. This is after they assured me that the item will be delivered on the 17th. There was no option on the online order form for speed services only economy services. This I was told by the supervisor was an option. </p> <p>Your company, LOOT.co.za has a lot to learn from other people in the industry like Takealot and Amazon. it is the first time I ordered through loot.co.za AND definitely the last and my recommendation to others will always be those that have been successful at customer service like Takealot and Amazon</p> <p> </p>