Loot - Dishonest online shopping. Be aware!!!

I have ordered the Samsung Galaxy Watch Active-2 Dual-Core Smar****ch (Tizen)(40mm) (Silver) (order #RFRD-295-B800) on 1 October 2020 at 07H35 for the price of R3717. The item was on sale for the whole day (i.e. 1 October 2020). The price returned back to R5830 on the 2nd of October 2020.

Today, 6 October 2020 I have been informed by Loot.co.za that the item is not available and that they have cancelled my order and they have refunded the value of my purchase into my Loot account.

I have phoned the Loot customer call center this morning at 09H12 and spoke to a very nice gentleman by the name of Jessy.

I am not interested in your logistic problems of suppliers or the voucher.

The item is STILL on your website for R5830. I want the item as ordered and paid for. My son also ordered one for his girlfriend at R3717 and he did receive shipping confirmation. My point is; if I order an item from the Loot website for ex. R1000 and the price goes down to R900 just after I have bought it, I do not get the benefit for the price that went down. The same principle must apply if the price goes up. You are still advertising the product on your website, so I want it. But for the price that I have paid for it. If all the watches were sold out, I might have understand, but not if you still sell the same product. It is your obligation to keep your suppliers accountable.