Loot bad service

I order a television on Loot.co.za They said 2 days delivery on the website They also said if I pay R200 they do next day delivery. when I placed the order, they said on the order, deliver is in 2 weeks, after I paid extra I tried to phone to them, but there phone line is not working I sent them around 10 emails without any response, They said email them of post to Twitter, but they just don't reply There service is really bad and I don't recommend any to buy from them I did try to cancel the order, but they just ignored me completely, I am aware with Covid it is difficult, but surely they could have added a note about the problems on there website