JW
Jill W
1 reviews | Active since Dec 2016
26 Feb 2020, 12:47
Loot and their non-existent service.
Order HJDB-265-B340 placed on 19 Feb 2020. All in stock items. Latest expected shipping date: 20 Feb 2020.
7 days later and I'm STILL waiting. Still shows as being packed. Absolutely NO communication as to why there is a delay.
I contacted support via email 2 days ago - no reply. I contacted support on Facebook and was told the warehouse is looking for an item in my order. Does it really take 7 days to find an item? Why not email me and let me know?
Incredibly disappointed with every aspect of Loot's service (or in this case non service).
You've gone from hero to zero!
Please cancel this order and refund immediately!
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