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Joel S

1 reviews | Active since Sept 2017

28 Apr 2021, 10:22

Loot

I've had the worst customer service ever. Ordered a gas/electric stove from Loot, found it faulty and have been trying to get it returned for weeks. All I get is the manufacturer has not responded to our emails. So I need to wait for weeks to get service because their supplier is sleeping on the job. I wish I had come here before buying from loot because I can see a lot of people complaining about returns especially that you get charged for returning faulty products. From now on, ou using takealot. They don't even bother coming here to check what customers are saying about them, just shows you good customer service is not something they are willing to practise.

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