Lacking service, misleading delivery timelines, zero communication.

First time buying from Loot.co.za - a terrible experience. I was amped to get a heater for the chilly Cape Town winter and saw the ideal one on various shop websites. I purchased from Loot.co.za along with a bluetooth speaker and a book. The (longest) delivery timeline that was advertised was 5-9 working days (other items were 4-6 days or In Stock). After finalising the order, the Expected Delivery date given was 3 weeks from the date of purchase! I have to bear the chilly cold for 3 weeks waiting for a heater!?! I would never have placed the order if this was communicated upfront. What would have been the point? I've followed up with the Loot.co.za team via email correspondence to which I am still awaiting a response. I will be canceling my order and have placed it with Takealot instead - delivery will be after 4 days! C'mon.