DS
Dirk S

1 reviews | Active since Jun 2016

03 Jul 2016, 08:49

Im having trouble finding my package

<p>Loot themselves are pretty good but im having trouble finding out to which post office my package was couriered to (there are 4 in a 5km radius of where i live) .</p> <p>Also trying to find out where my package is through Speed Services Couriers has been fruitless, the sms number doesnt work they dont respond on their emails and the call centre employees are rude and not helpful.</p> <p> </p> <p>I've went to Crestas post office(closest to where i live) but with no luck. It would be great if someone could assist in telling me where my package has been delivered to</p>

0
Replies (2)
Loot.co.za
Loot.co.za's reply04 Jul 2016, 08:56
Official

Hello Dirk,

Thanks for taking our call earlier.

Again we are very sorry for issues you have experienced with locating your parcel.

As per our telephone conversation we have contacted Speed services and they have confirmed your parcel has arrived at Randburg post office in the Sanlam centre.

Please don't hesitate to contact us should you have any further issues.

Kind regards

Laura Seymour

Customer Service Manager

DS
Dirk S's update04 Jul 2016, 08:57
Reviewer Update

Good job on Loot for sorting the problem out quickly, i am impressed with their service