i will rather return to takealot,your service suc****

<p>In Jan this year i tried Loot out to buy my son a gift which turned out to be a epic fail due to loot.I purchased a game online and a few days later i receive a mail to say they have no stock,awaiting stock from their supplier.WHY was it not listed as out of stock when i paid for it?I had to break the news to my son and told him a later version of the SAME game is coming out and i will use my refund towards the updated game which includes dlc's and bonus content PLUS the original game.After recieving the game i saw content was missing but thought it was maybe things that had to be unlocked during play.my son pointed something out and after googling and being on youtube i saw the game i received was incomplete and should be replaced or refunded.This is where loots ******* customer service comes in.There is no direct way to contact loot regarding returns,they will correspond with you via email ONCE a day.On day two now i was told they understand what the fault is and will take it up with their supplier THEN come back with feedback.The first time AND now their supplier is failing them and the customer suffers.MEANWHILE it was NOT the supplier i paid it was LOOT.LOOT should give me a refund or a replacement copy and THEN sort faulty copy out with the supplier.Loot would know this if they knew anything about keeping customers happy.their service disgust me and this will be the last time i deal with such a company.</p>