Hope your Loot Order is correct and undamaged, otherwise you're in for a wild time

6weeks... It has been almost 6 weeks since placing an order, and I'm still having trouble with it. Week 1, nothing (understandable) Week 2, nothing (understandable, to a point) Week 3, got 3 of the 5 items, one item was not included, and one item clearly opened previously (but thankfully stuck back together with cello-tape...thanks hey) - there were also parts missing from that same box too. I Enquired about the opened/damaged product immediately with all possible details of order included, either to be replaced/cancelled. Week 4, finally received some feedback on enquiry, that it will be investigated and the relevant department would get back to me. Still waiting. Week 5 and 6, No follow up on damaged/missing item, and I saw that the other (non-received) item was cancelled, and I was not told/contacted to ask about cancellation/refunding etc. NOT ONCE, was I contacted from Loot, I had to contact THEM to find out about everything. VERY VERY disappointed I have to say. I Will NOT recommend them unless there is literally no other options, and even then you might need to reconsider.