1 reviews | Active since May 2016

04 May 2016, 08:57

Have Stock Lies!

I ordered a GPU, the only reason I ordered from Loot is because they said they have stock of the items I want to buy, after I purchased the GPU, my status was " Stock on order", and now I have to wait a week longer for my GPU, and I have a 3d project to do, bunch of ***** working at Loot.co.za

0
Replies (2)
Loot.co.za
Loot.co.za's reply05 May 2016, 14:52
Official

Sorry for your disappointment and that you really need the goods urgently.

However, we can assure you that we correctly advised the applicable delivery time, during the checkout.

Although we have many items in stock, which are listed as "in stock, dispatched within 24 hours", the items you required were sourced on demand.  Accordingly, they were listed as "usually dispatched between 2-5 days" and "...2-4 days" respectively.

The delivery time provided was 5-11 May and we still expect to deliver on schedule.

We assure you that we are an ethical company and would never wish to cause any sort of disappointment by misleading our customers about the expected delivery time.

Kind regards

Laura Seymour

Customer Service Manager

's update09 May 2016, 13:49
Reviewer Update
Today I got my package and guess what! It's the wrong GPU! I paid for the Sapphire AMD Radeon TRI-X R9 390X OC Edition and I got the Sapphire Radeon Nito instead, it's a much older and cheaper card! Did you really think I would not notice the difference! Now I would probably have to wait for another two weeks for this!