GIVE CREDIT WHERE IT'S DUE

The Loot Team is really amazing. Seems an item I ordered that was available at the time - and unbeknown to Loot - had in fact been discontinued by the supplier - something of a rarity I am advised and certainly it's never happened to me in the 7 years I've been dealing with Loot.<br> <br> So what did Loot do? Not only has my Visa card been credited, but they also created a voucher for me to use on my next order \by way of an apology\".<br> <br> With service such as this I have every intention of continuing to be a loyal customer for many years to come.<br> "