First time and the last time!
<p>I ordered items said to be available and paid in full by EFT: all of a sudden, the one item I wanted is suddenly no longer available?</p> <p> </p> <p>Please explain this to me?</p>
Hi Trevor,
Please accept our apologies that you did not have a good experience with us.
Although our supplier had stock when you ordered, they ran out of stock by the time the order was processed. We truly regret that this happened and we are not able to supply the item you ordered at this time.
We will always try source from alternative suppliers where possible but unfortunately, no other suppliers have stock at the moment either. Your order will be monitored to ensure we do make sure to source your copy as soon as one of our suppliers receives stock.
Please don't hesitate to contact us directly should you require any more information.
Kind regards,
Laura Seymour.
- Loot.co.za Customer Service Manager
Hi Trevor,
Please accept our apologies that you did not have a good experience with us.
Although our supplier had stock when you ordered, they ran out of stock by the time the order was processed. We truly regret that this happened and we are not able to supply the item you ordered at this time.
We will always try source from alternative suppliers where possible but unfortunately, no other suppliers have stock at the moment either. Your order will be monitored to ensure we do make sure to source your copy as soon as one of our suppliers receives stock.
Please don't hesitate to contact us directly should you require any more information.
Kind regards,
Laura Seymour.
- Loot.co.za Customer Service Manager
I was refunded in full and quickly: thank you.
I was refunded in full and quickly: thank you.