FALSE ADVERTISING, NO DELIVERY

<p>I ordered a book (which was indicated as available) on 05 December2016. Delivery for Christmas was guaranteed, with the following:</p> <p>Order status: Pending. Waiting for payment/authorisation of R****** <br />Order placed on: 05 Dec 2016 3:25:26 PM<br />To be delivered by: Express Post Office Counter <br />Latest expected dispatch date: 19 Dec 2016 if we receive payment today. </p> <p> </p> <p>Payment was made immediately. Now on the 20th December, suddenly the book is listed as "out of stock". I was never made aware of this and "customer service" will not answer any calls. I did receive an email saying they cannot guarantee delivery blah, blah, blah....</p> <p> </p> <p>Thus false advsertising, taking my payment without any intention of sending the goods as guarnateed etc.</p> <p> </p> <p>A gross violation of my consumer rights! I cannot even get a refund!</p> <p> </p> <p>Loot.co.za, you are an online store because you are afraid of angry consumers that catch onto your ********!</p> <p>I will not leave this here....</p>