Excuses not to refund my money : Order#SPCY-285-B140]

Order#SPCY-285-B140] [Product#BHSL-5818-G490 - Homemax Reversible Couch Guard (2 Seater)] [#48***7] [#88***2

Your service is UN professional, following my query made a week ago, i am trying to get you guys to refund my money, and collect your useless product, but you keep sending useless emails so the case can be prolonged.

Can I have this poor product, collected and my refund immediately

This is my last time buying from LOOT