Exceptional Service From Tamryn at Loot

I ordered a play gym in December and received an email to advise that there was a delay with the supplier. I had to cancel my order because it wasn't going to be delivered by Christmas, I received an apology email from Tamryn (Tammy) and the money was credited to my Loot account, she also advised that I could get a refund into my bank account if I wanted. I opted to purchase another item, I called Loot to query about my voucher and coincidentally Tamryn answered, she was so efficient with my query, she went the extra mile to ensure that I was happy, she didn't give me excuses or say \sorry