DONT USE LOOT - faulty items - no service

If there was a rating in the minus then that is my score

A very expensive coffee machine was purchased and for having it only for a couple of weeks it has been nothing but a nightmare.

The machine is more with Loot than with me, reference numbers to use: CYKG-312-B700 JXJM-325-B510 Order created to book product 'ZCBF-6969-G9A0 - Siemens EQ.500 Fully Automatic Coffee Machine (Black)' in for testing.Original order CYKG-312-B700. FSTZ-331-B610 Order created to book product 'ZCBF-6969-G9A0 - Siemens EQ.500 Fully Automatic Coffee Machine (Black)' in for testing.Original order JXJM-325-B510

An absolute nightmare - I am not getting anywhere to have the machine refunded as this customer service is appaling