YS
Yash S

1 reviews | Active since Oct 2012

23 Jan 2017, 09:53

Dishonoring purchase agreement

<p>I purchased a AMD Radeon R9 380x Strix graphics card from Loot.co.za for R2622 on 04/01/2017. Expected dispatch date was 10/01/2017. It then got moved to 16/1/2017. Then got moved out indefinitely due to supplier issues </p> <p> </p> <p>I then received a mail today, 23/01/2017 saying that the item cannot be sold to me because the advertised price was incorrect. So after nearly 3 weeks of patiently awaiting my item I am told that I cannot receive it and that they are sorry and refunded me the full amount </p> <p> </p> <p>I am not happy with this because I only purchased the item because of the good price. I would have never purchased it otherwise. And after inconveniencing me with many calls and emails, I have to now start my search for my item all over again </p> <p> </p> <p>I think that Loot should order the price. I do not want my money back, I want what I paid for. It isn't my fault as the consumer that the price was incorrect. That's a fault on their part and I believe they should honour the purchase agreement</p>

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