Choking customer service and refund process.

Bad customer service. Ordered Projector screen (CWHB-384-B150.) on 25 October 2022 to be delivered on 4 November 2022 but no updated until i followed up 7 November 2022 when i was told there is delay it will be delivered on 14 November 2022, after phone the story was changed to No stock and the order has been canceled.

Without learning from first experience and ask refund i just ordered another Projector screen DKXV-386-B7A0 on 25 November 2022 when i followed i was told stock will only be available in January 2023.

Requested for refund they say i should wait for 5-7 working days this choking even is done by a lot of companies. Government should look at this. Imaging all specials for Black Friday and Month-end will go will I'm waiting for the refund. The company had my money for more than month and i have to wait for 5 Business days.

The Loot.co.za knows they dont have stock they allow payment to hapanen knowing they delay refund and making interest on customers money this ****.