Box pushers with bad service

They sold me a Western Digital NAS that upon arrival could not and will not ever work because the firmware that is on it is too old to ever be updated to the current firmware, wich is needed for it to work as it should.

On top of that, after contacting WD with this problem, it was discovered that the unit is already out for warranty for 3 (!) years. Wich means it has been on the shelf for about 5 years.

LOOT does not seem to take any responsibility whatsoever and claims to have it send back to the supplier ' for investigation'. This was 6 weeks ago.

Meanwhile I'm not getting my money back untill their supplier gives a verdict. Did I buy from LOOT or from their supplier???? I want my money back !!!!

Never again!