Book scare!

Zero stars for incomplete payment process (LOOT system error?) and five stars for service by Ebrahim D. Loot Customer Service Agent. I've ordered a book online (30 Dec 22) and went through the payment process, however, I did not receive online confirmation (or e-mail) after the bank transaction was complete. After lengthy detailed e-mail communication, the order was confirmed on 10 Jan 23 and delivered a week later. Thank you LOOT for finding the missing money and also the lowest price in South Africa.