Birthday gift too late and nothing but a \sorry"."""

So I ordered a gift for my Fiance from Loot on the 27th of August, I only needed it on the 8th of October.<br> They told me they didn't have stock and would need to get it from the supplier which would take up to 7 days. <br> <br> So the Friday before they should have it and then ship it and it will be here by Tuesday at the absolute latest.<br> Then once I order the latest expected date changes to the 9th.So it may be one day late, ****py service but not a complete catastrophe right? Wrong because by today (the 7th) they have not even received my item from their suppliers to make the story so much better the suppliers are sending it from Joburg to Capetown so that Loot can send it to me in JOBURG! My item is currently be couriered away from me!! Their suppliers apparently refuse to send one directly to me and Loot says that it MAY arrive tomorrow and will then need to be shipped to me, but there is nothing else that they can do.<br> <br> I called on Friday to try find out what was happening and was told I have to wait till today, today I find out my package was not shipped last week like it was meant to be.<br> <br> Thank you for *****ing me over and offering nothing except a \sorry". Happy freaking bday indeed!"""