Beware Loot *******

I purchased a Thrustmaster gaming joystick in July 2020 but only received in August 2020. The joystick now has a problem with the twist axis used for rudder control for flight sim. According to Loot, I must return the joystick (12 month Warranty) to them, they will send to the Distributor who will then decide if it is faulty. If I request a refund, Loot will deduct upto R200.00 odd for handling fees????? This is clearly a *******.

The whole episode from the very start has just been handled very badly. No customer rights at all.

Takealot is setting a very high standard and Loot is failing miserably.

Neither I nor my family and friends will ever purchase another item from Loot.