Bad service !

Extremely unprofessional company Very bad service . We ordered in May and never received our order . Sent 2 emails no reply eventually when I asked for our order to be canceled few days later they rep**** on Facebook and said we would be refunded . A week later when I checked because there was no refund they saying that they did and it wil show in my May bank statement but the refund was done in June ? Does not make sense and now no one is responding to my Facebook messages . I will never use this company again and never recommend it to anyone