Appalling delivery service

The service from loot is appaling. It takes between 2 to 3 months to receive an order but on their items it will say 10 to 15 working days for delivery. I can order the exact same thing from another online retailer at a little bit of a higher cost and get delivery within that time frame. I used to buy quite a bit from loot then I stopped, I tried now again but was very let down once again and won't be returning with this service. What if it was a gift for someone?