JR
Jackie R

1 reviews | Active since Sept 2010

19 May 2016, 14:31

Amazing after service from the Loot team!

<p>I order loads of dvds and books from loot.co.za and I always get everything on time and 100% okay. My last order however arrived with a faulty dvd. I contacted Loot via facebook and they arranged for a new replacement dvd to be delivered. No questions asked just an apology for any inconvenience caused. Awesome service guys! Keep it up. </p>

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Replies (1)
Loot.co.za
Loot.co.za's reply20 May 2016, 14:46
Official

Hello Jackie,

Thank you for your great feedback.

We sorry that we initially sent you a faulty DVD, however pleased that we made the replacement process quick and easy for you.

We hope to see you shopping online with us again soon.

Kind regards

Laura Seymour

Customer service manager