A big thumbs down to Loot!

Customer service received from Loot was so appallingly poor, that it was in fact non- existent. They were very quick to take the money, then too busy to take calls, so automated message to email them. When you email, just no response. After repeated phone calls, eventually told that item has been delivered. When they were told that it had not, they insisted that it had, as that is what the system showed. Eventually agreed that it wasn`t delivered. Still waiting for delivery 15 days after paying. No phone calls, no emails & no apology received.