

LN watches
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2017
Ordered a customised Apple Watch strap, paid R650 in April and up to date no order received. Company email does not work anymore. The owner is Lunga Ntuli from KZN he is not responding to any correspondence. I always try to support SA companies then you get these types that can you out of your hard earned money.
1 reviews | Active since Dec 2017
Ordered a customised Apple Watch strap, paid R650 in April and up to date no order received. Company email does not work anymore. The owner is Lunga Ntuli from KZN he is not responding to any correspondence. I always try to support SA companies then you get these types that can you out of your hard earned money.
1 reviews | Active since Jul 2016
I am writing this review based on my current and very disappointing experience with LN Watches. I am happy to update this review if and when my order is ever actually received, but as things stand, I feel others should be warned. I first contacted LN Watches on Instagram on 27 January 2026 to ask whether they could make a custom watch strap for my Garmin watch, which required an 18mm strap. They responded within minutes and confirmed that they could customize it with an 18mm spring bar quick release. I did not place an order immediately, but after seeing their Instagram campaigns again, I reached out on 8 May 2026 and placed an order for four customized 18mm watch bands. I paid R1,900 via EFT, including the promotional discount and courier fee. After I queried the lead time, I was told it would take 5 to 8 working days. That lead time came and went with no communication from LN Watches. I had to follow up on 18 May to ask when I could expect delivery. They responded the following day saying I could expect delivery in a week’s time, even though the original lead time had already lapsed by then. Another week passed. Still no delivery. Still no update. I followed up AGAIN. I was then told that the supplier had sent the incorrect Garmin pin size and that they were waiting for the correct parts to arrive. I was understanding and specifically asked that they keep me updated, as basic communication should be the bare minimum when a business cannot meet the delivery timeline it promised. They agreed to keep me updated. Then another week passed with NO UPDATE. I followed up yet again and was told I should expect delivery that coming Friday. The day before, I messaged to confirm delivery for the following day, as I had not received any courier communication. I also made it clear that if the order was not delivered, I would expect a refund, as we were nearing a month since I placed and paid for the order. Instead of receiving my order, I received another explanation about courier delays and a screenshot of tracking information. When I asked for another update today, I was sent another DHL tracking screenshot. However, when I checked the tracking details properly, I noticed that the tracking only seemed to go back to 2 June, despite my order being placed on 8 May. When I queried this, I was told they had received the wrong lugs and had to place another order for the correct ones. My question then was simple: Did it take nearly a month to realize the wrong parts had been received? That question has been left unanswered. What makes this even more concerning is that after looking at their Facebook page, I noticed other comments and reviews mentioning similar stories about courier delays and excuses. Based on my experience, this seems to be a recurring issue rather than a once-off delay. LN Watches appears legitimate online. They have an Instagram account, a website, a decent following, and they run ads. That is exactly why I trusted them. Unfortunately, my experience has been the opposite of professional. I paid in full. I have been patient. I have had to chase them repeatedly for updates. Their promised delivery timelines have not been met, and the communication has been poor unless I follow up first. This is extremely sad because the business looks like it has so much potential. But based on my current experience, I would strongly advise others to be very careful before ordering from LN Watches. I cannot recommend them.
1 reviews | Active since Jul 2016
I am writing this review based on my current and very disappointing experience with LN Watches. I am happy to update this review if and when my order is ever actually received, but as things stand, I feel others should be warned. I first contacted LN Watches on Instagram on 27 January 2026 to ask whether they could make a custom watch strap for my Garmin watch, which required an 18mm strap. They responded within minutes and confirmed that they could customize it with an 18mm spring bar quick release. I did not place an order immediately, but after seeing their Instagram campaigns again, I reached out on 8 May 2026 and placed an order for four customized 18mm watch bands. I paid R1,900 via EFT, including the promotional discount and courier fee. After I queried the lead time, I was told it would take 5 to 8 working days. That lead time came and went with no communication from LN Watches. I had to follow up on 18 May to ask when I could expect delivery. They responded the following day saying I could expect delivery in a week’s time, even though the original lead time had already lapsed by then. Another week passed. Still no delivery. Still no update. I followed up AGAIN. I was then told that the supplier had sent the incorrect Garmin pin size and that they were waiting for the correct parts to arrive. I was understanding and specifically asked that they keep me updated, as basic communication should be the bare minimum when a business cannot meet the delivery timeline it promised. They agreed to keep me updated. Then another week passed with NO UPDATE. I followed up yet again and was told I should expect delivery that coming Friday. The day before, I messaged to confirm delivery for the following day, as I had not received any courier communication. I also made it clear that if the order was not delivered, I would expect a refund, as we were nearing a month since I placed and paid for the order. Instead of receiving my order, I received another explanation about courier delays and a screenshot of tracking information. When I asked for another update today, I was sent another DHL tracking screenshot. However, when I checked the tracking details properly, I noticed that the tracking only seemed to go back to 2 June, despite my order being placed on 8 May. When I queried this, I was told they had received the wrong lugs and had to place another order for the correct ones. My question then was simple: Did it take nearly a month to realize the wrong parts had been received? That question has been left unanswered. What makes this even more concerning is that after looking at their Facebook page, I noticed other comments and reviews mentioning similar stories about courier delays and excuses. Based on my experience, this seems to be a recurring issue rather than a once-off delay. LN Watches appears legitimate online. They have an Instagram account, a website, a decent following, and they run ads. That is exactly why I trusted them. Unfortunately, my experience has been the opposite of professional. I paid in full. I have been patient. I have had to chase them repeatedly for updates. Their promised delivery timelines have not been met, and the communication has been poor unless I follow up first. This is extremely sad because the business looks like it has so much potential. But based on my current experience, I would strongly advise others to be very careful before ordering from LN Watches. I cannot recommend them.
1 reviews | Active since Jan 2014
Something definitely went wrong with this company. I got an LN watch as a gift back in 2019, and it was perfect, I still wear that watch till this day. I decided to start a collection - terrible mistake. These guys sent me a faulty watch, one of the hands was even broken. The strap showed poor workmanship, so much so I threw the damn thing away. Lunga wasn't even interested in fixing the issue so I just let it go, but based on the previous reviews I read, I thought I should warn others - don't buy from these guys. Also, the website is so horrible, it's evident they don't care anymore. When they launched, the site was beautiful and they used to have a story for each watch, which made you want to own a piece. black businesses are not escaping the allegations.
1 reviews | Active since Jan 2014
Something definitely went wrong with this company. I got an LN watch as a gift back in 2019, and it was perfect, I still wear that watch till this day. I decided to start a collection - terrible mistake. These guys sent me a faulty watch, one of the hands was even broken. The strap showed poor workmanship, so much so I threw the damn thing away. Lunga wasn't even interested in fixing the issue so I just let it go, but based on the previous reviews I read, I thought I should warn others - don't buy from these guys. Also, the website is so horrible, it's evident they don't care anymore. When they launched, the site was beautiful and they used to have a story for each watch, which made you want to own a piece. black businesses are not escaping the allegations.
Hellopeter has tracked LN watches across 7 reviews. LN watches hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used LN watches? Write a review to help others decide.