False and Disappointing Accommodation

We were very disgusted with the level of communication as well as service myself and the Team have received. Always excuses about no internet or access to electronic devices. When we booked the accommodation there was no mention of construction in process. Issues were brought to their attention by emails with Pictures yet nothing was done. Blocked toilets....... Surely this should have been checked on an everyday routine/maintenance check before your clients check in. With all this, the first payment made was paid upfront in full with extra for 2 weeks stay. There was a mess up with the invoices that was to be corrected and rectified, we had to wait nearly 2 weeks to receive it. After extending the stay on 2 occasions, we were hammered with non stop calls for final payment of the last few days stay. We told the guy that payment would be made no later than 01 October 2020 which was the check out date. That morning we had to receive a message from the Technician, (very confused may I add) that they were not aloud to take their personal belongings when checking out……….. This was absolutely disappointing considering the amount of money we had spent with Liziwe's Guest House. Who on earth treats clients like that??????? The 4 Gentlemen who stayed here for nearly 4 weeks were not happy with the accommodation at all. The accommodation advertised on their website is completely false, unsatisfying and unsafe.