Liziwe's Guest House
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Liziwe's Guest House
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Liziwe's Guest House
How is Liziwe's Guest House rated on Hellopeter?
Hellopeter has tracked Liziwe's Guest House across 3 reviews. Liziwe's Guest House hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Liziwe's Guest House? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
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Share Your ExperienceMH
MM H
1 reviews | Active since Jun 2024
27 Mar 2026, 12:07
Formal Complaint Regarding Cancellation Handling and Service
I was unable to proceed with my stay and had to cancel at the last minute due to unforeseen circumstances. While I understand that cancellation policies exist, the manner in which management handled this situation was highly disappointing. The communication I received was unprofessional, dismissive, and lacked basic courtesy. There was no effort to engage constructively or show any understanding, only a rigid and unhelpful response. In addition, there was a complete refusal to consider any form of partial refund, with no willingness to resolve the matter fairly. To add to the frustration, I was later sent a request to review my “stay” — despite the fact that I never checked in. This reflects a clear lack of attention to detail and further highlights the poor level of service and communication. Overall, this experience demonstrates a lack of professionalism and customer care. I cannot recommend this establishment based on how this situation was handled.
Helpful (0)
|Replies (0)MH
MM H
1 reviews | Active since Jun 2024
27 Mar 2026, 12:07
Formal Complaint Regarding Cancellation Handling and Service
I was unable to proceed with my stay and had to cancel at the last minute due to unforeseen circumstances. While I understand that cancellation policies exist, the manner in which management handled this situation was highly disappointing. The communication I received was unprofessional, dismissive, and lacked basic courtesy. There was no effort to engage constructively or show any understanding, only a rigid and unhelpful response. In addition, there was a complete refusal to consider any form of partial refund, with no willingness to resolve the matter fairly. To add to the frustration, I was later sent a request to review my “stay” — despite the fact that I never checked in. This reflects a clear lack of attention to detail and further highlights the poor level of service and communication. Overall, this experience demonstrates a lack of professionalism and customer care. I cannot recommend this establishment based on how this situation was handled.
0
Replies (0)