"There is nothing we can do” is apparently Live Easy’s customer service policy

It has been exactly one week since I reported my poor internet connection. I have spent the entire week chasing Live Easy’s internet service provider, practically begging them to do their job, only to be told by Live Easy that there is “nothing they can do.”

So what exactly are tenants supposed to do? Pay rent and continue paying for services that don't work while nobody takes responsibility?

The lack of urgency, accountability and communication is pathetic because clearly Live Easy and their internet provider have no intention of resolving this issue.

One week of poor service, endless follow-ups and zero resolution. Absolutely unacceptable.