Extremely Disappointed with Live Easy Management

I am extremely frustrated with Live Easy Management. I’ve been a loyal tenant, consistently paying around R200 for my water usage, but in December, I received a bill of R700, which is an outrageous increase.

I reached out to them multiple times to address this concern but received no response. Eventually, when the issue was escalated, their explanation was that there were "two days of high usage." What’s concerning is that this “high usage” explanation seems to have affected most tenants in the building.

This kind of service and lack of accountability is completely unacceptable. I’ve been left without proper assistance or a reasonable explanation for the inflated charges.

I hope others who are considering Live Easy Management take note of this experience.