MB
Moraig B

1 reviews | Active since Mar 2014

16 Aug 2019, 09:12

Waste of Time and Money

Little ****** cost me money and time; I ran around collecting all the documents they requested (far more than Department of Labour requires) and paid them money I didn’t have! They haven’t contacted me in over 2 months and prior to that was only in response to my queries. I kept getting generic answers from LM and Department of Labour gets blamed. Little ****** did finally give me the email address my previous employer could submit declarations to the Department of Labour re. my employment, as they hadn’t updated DOL. I finally told them I was going myself to Department of Labour and Little ****** said DOL wouldn’t be able to help me! Needless to say, when I went myself, my application hadn’t even been captured! DOL had no record of my application. 9 months later I have now been paid out a lump sum, backdated UIF due to good assistance from Chatsworth Department of Labour and no thanks to Little ******.

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Replies (5)
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply16 Aug 2019, 12:58
Official
Good day

I can in fact assure you that your claim was submitted

The case number as communicated to you was  
Case number: *** 
which was submitted 07/12/2018.
.

Little Monkey UIF Claims
Little Monkey UIF Claims 's reply16 Aug 2019, 12:58
Official
 
All employment history was communicated and your Employer in fact wasn't compliant as there weren't declarations made for you. This was communicated to you.
As per the agreement you will note we cannot be held responsible for the non compliance of employers. 
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply16 Aug 2019, 12:58
Official
 
We did, however, submit the documents to assist in this matter, but it still remains employers responsibility to be compliant towards the Labour law. 
 

Little Monkey UIF Claims
Little Monkey UIF Claims 's reply16 Aug 2019, 12:58
Official
 
There is a Huge Problem with KZN University because nr1 they don't declare, nr2 didn't even know how to complete the documents (this is known as we had previous clients who experienced the same issue of non compliance).
 

Little Monkey UIF Claims
Little Monkey UIF Claims 's reply16 Aug 2019, 12:58
Official
 
After the correctly completed documents were finally received and the declarations were captured their claims had been paid