1 reviews | Active since Feb 2023
Return my money for incomplete service!
Disappointed doesn’t even begin to describe how I am feeling. Honestly might as well be dealing with the DOL as this is the level of service you can expect. While my employment history did indeed delay the claim, this was resolved September 2022- to date Little ****** still cannot give me a definitive answer as too if my claim has been approved or not. When I called the DOL in Dec they said it had been- I phone LM for confirmation thereof and they just started submitting the case for payment without confirming or anything?! No it’s been 7 months and I still don’t have my UIF! @Stephanie (managing director) was so rude and obnoxious to me on email when I sent a query! I have asked for half of my money to be returned so I can take my business elsewhere where— only to be told it will be resolved and I will have a definite answer by end of business day—well seven days later and I’m still waiting.
As per all the feedback - your employment was not updated and incomplete
you then phoned us and instructed us to submit a payment as DOL told you it was approved - while clearly according to the feedback the employment was not updated.
We followed YOUR instruction and submitted the payment as per YOUR request.
Last week you phoned us and asked why did we submit a payment as the DOL advised that the claim was not approved yet a payment was submitted (but according to the feedback this was advised yet you instructed a payment be submitted and this is what we did on your instruction)
so now our whole team is very confused about the matter as you instructed us to submit a payment which we did as DOL told you the claim was approved (even if employment advised otherwise)
then you fight with us as to why we submitted but this was done on your instruction?
There was no rude action here from anyone at our office - we just stated the facts and feedback on the reason for submission for the payment which we were instructed to do.
we have advised on the last follow up with - we would get someone other than the clearly useless call center (which have twice instructed different information) to look into the matter and advise see what they can see on the ACTUAL DOL system and not the call center system. Unfortunately we have not had feedback about the matter as there have been training and workshops at DOL offices.
As per all the feedback - your employment was not updated and incomplete
you then phoned us and instructed us to submit a payment as DOL told you it was approved - while clearly according to the feedback the employment was not updated.
We followed YOUR instruction and submitted the payment as per YOUR request.
Last week you phoned us and asked why did we submit a payment as the DOL advised that the claim was not approved yet a payment was submitted (but according to the feedback this was advised yet you instructed a payment be submitted and this is what we did on your instruction)
so now our whole team is very confused about the matter as you instructed us to submit a payment which we did as DOL told you the claim was approved (even if employment advised otherwise)
then you fight with us as to why we submitted but this was done on your instruction?
There was no rude action here from anyone at our office - we just stated the facts and feedback on the reason for submission for the payment which we were instructed to do.
we have advised on the last follow up with - we would get someone other than the clearly useless call center (which have twice instructed different information) to look into the matter and advise see what they can see on the ACTUAL DOL system and not the call center system. Unfortunately we have not had feedback about the matter as there have been training and workshops at DOL offices.