MN
Michelle N

1 reviews | Active since Jun 2023

06 Jun 2023, 11:13

Poor service

Poor Service!! Quick to take your money, but not as quick to log your claim. No feedback, no response on emails. They just send you the same blabber over and over about outstanding information from employers, even though all employers info has been update.

They do not call you to give any guidance or advise.

Wont advise using their services at all!

0
Replies (3)
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply06 Jun 2023, 11:25
Official
Good day

As per your call this morning: and the feedback sent,

we have provided screenshots directly from your employment history SHOWING the end dates not being updated. so not sure how this is just blabber if the screenshots are clear proof of employers non compliance and employment not being updated.

As we state on all of our feedback - we cannot be held liable for employers non compliance - since we cannot update the information and this must be updated by employers - this is what the unemployment act / las states.

it is very sad that employers just say "we have done all we can" yet they HAVE NOT.

Once ufiling and or their payroll was successfully submitted to DOL and your employment was updated - then they have done all they can. But it very quickly for them to blame us and or DOL if they are not doing anything to get in line and compliant.

1.*************  S***** PTY LTD
01/04/2021 – ?? No termination date.
 
2. ********** PHARMACY
01/12/2017 - ?? No termination date.
 
3. **********  ******* CC
05/11/2012 – 20/10/2017= Resigned.
 
4. ********* APTEEK
01/12/2018 – 31/03/2021= Resigned.
01/03/2021 - ?? No termination date.

(names removed)

Only 1 out of your 4 employment periods as per feedback and DOL records have been updated.

we have provided all the instructions and guidelines as to what employers can and must do. they would need to assist and get your employment updated since this is what law states they must do.
MN
Michelle N's update06 Jun 2023, 11:29
Reviewer Update
Please then give us a call to inform us Regarding manual submission, as asked for on emails multiple times before.
Little Monkey UIF Claims
Little Monkey UIF Claims 's reply06 Jun 2023, 11:34
Official
Good day

all this was before sent - we will again advise on the process 

feedback is being sent out again