TM
Thuli M
1 reviews | Active since Nov 2020
04 Nov 2020, 10:45
Poor
I am absolutely not happy with this service. Stephanie is defensive and defensive people come across as being guilty. I kindly asked her to provide feedback to me once a week after she has done follow up on my uif claim but yet I must be the one to do follow up with her via email. I don't believe it's a lot to ask for after all I paid for your service. It is so frustrating! Humility is important when working with people and I honestly don't get that from you Stephanie. It's so sad that we have to pay for a service with the hope of getting the value for our money and yet I don't get that! I don't recommend this company to anyone!
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Replies (3)0
Replies (3)
Little Monkey UIF Claims 's replyOfficial
04 Nov 2020, 12:10Good day
as explained to you,
the claim was finalized with DOL before all your payments was paid out to you.
we have logged a call with DOL to re-open the claim for you to get the last payment.
but the call was not yet resolved.
as explained to you,
the claim was finalized with DOL before all your payments was paid out to you.
we have logged a call with DOL to re-open the claim for you to get the last payment.
but the call was not yet resolved.
Little Monkey UIF Claims 's reply04 Nov 2020, 12:10
Official
Good day
as explained to you,
the claim was finalized with DOL before all your payments was paid out to you.
we have logged a call with DOL to re-open the claim for you to get the last payment.
but the call was not yet resolved.
as explained to you,
the claim was finalized with DOL before all your payments was paid out to you.
we have logged a call with DOL to re-open the claim for you to get the last payment.
but the call was not yet resolved.
Little Monkey UIF Claims 's replyOfficial
04 Nov 2020, 12:10 Also as per discussion, there was another thing we were instructed by DOL to do so that they can see if they can make the payment to you. This solution failed and they advised we need to wait for the call the be resolved.
Little Monkey UIF Claims 's reply04 Nov 2020, 12:10
Official
Also as per discussion, there was another thing we were instructed by DOL to do so that they can see if they can make the payment to you. This solution failed and they advised we need to wait for the call the be resolved.
Little Monkey UIF Claims 's replyOfficial
04 Nov 2020, 12:13You have received two maternity payments,
for the 3rd payment we submitted 20/05/20
another submission done 18/06/20 after no payment then again 03/07/20 then again 31/07/2020 and again 28/08 we tried their solution that failed.
ever since a call was logged and as mentioned not yet resolved.
for the 3rd payment we submitted 20/05/20
another submission done 18/06/20 after no payment then again 03/07/20 then again 31/07/2020 and again 28/08 we tried their solution that failed.
ever since a call was logged and as mentioned not yet resolved.
Little Monkey UIF Claims 's reply04 Nov 2020, 12:13
Official
You have received two maternity payments,
for the 3rd payment we submitted 20/05/20
another submission done 18/06/20 after no payment then again 03/07/20 then again 31/07/2020 and again 28/08 we tried their solution that failed.
ever since a call was logged and as mentioned not yet resolved.
for the 3rd payment we submitted 20/05/20
another submission done 18/06/20 after no payment then again 03/07/20 then again 31/07/2020 and again 28/08 we tried their solution that failed.
ever since a call was logged and as mentioned not yet resolved.